So I haven't written a personal update in awhile – like six
months.
And in that six months I got married to Robert (Blaze McRob)
Nelson, teamed up with him to establish Blazing Owl Press, entered and won
NaNoWriMo (wrote a 59,000 word novel in less than thirty days), celebrated Blaze's
and my amazing first Christmas together
surrounded by Greggs and Heegers, and Devonshires (oh my!), published a couple
of books, published a couple dozen Friday Frights stories, published the RoJo
Adventure Blog (which has caught on!) for my grandchildren, and actually sorted
out my schedule to a point where I think I might be able to cram all the
projects Blaze and I have planned for 2016 in (of course there's a high
probability that we will go bat shit crazy in the process, but hey, life's a
crap shoot at best.)
Plus, the week before Christmas my computer crashed; got a
new little cheapy one, and had to reorganize all my file onto flash drives to
save them because this little notebook has rinky dink memory.But that's okay, it works.And I still got shit done.Wahoo!
All in all it's been an interesting and happy few
months.Tres productive. Hopefully
things will continue on like this for a long time.That would be a good thing.
I want to thank all of my friends and family for the support
and love. You stoke my energy and endurance when times get tough, (and on
occasion pull my butt out of the fire).I have some amazing people around me, and not a day goes by that I don't
count my blessings.I love you all very,
very much.
I would like to think that my grandchildren, Rosie and Joey
will see this, and I want you to know that I love you and think of you every
single day.I hope you like the RoJo
blog.
Okay,I have another
two blogs to write, and dinner to fix.So I'm signing off for now!
Hugs and love to all!
Ter
PS - Happy Birthday JP!! Love you bunches!
And a belated Happy Birthday to Sandi Shelnutt-Peck!
There's a high school in Georgia being opened by the LGBT
community, for LGBT kids.I think it's
great that the kids have somewhere to go, but all in all I don't think
segregation of any group is the answer. The only way to be understood is to
communicate. Support groups are terrific, but segregating any group is
unrealistic. What happens when these students go out into the real world? They
will be unprepared to deal with problematic situations and be eaten alive. And
society in general will never learn to understand and accept gays and lesbians
if not exposed to them every day. I think the LGBT community is doing itself a
grave disservice.
PAUSE
FOR THOUGHT: FACEBOOK BULLYING PEN-NAME USERS - STOP THAT!
My final comment on Facebook, tagging Facebook
Governance, sums up my thoughts on this matter, but I'm including the entire
thread from my page to show what happened.I have replaced Facebook Friends names with their initials in this blog,
to protect privacy.You see, I'm allowed
to do that, because I live in the United States where free speech is supposed
to be the law, this is my own freaking blog, and I'm not the name Nazi.In the articles I included (fully credited to
their authors) I did not make any changes, except perhaps the font/font size
when formatting this blog.
(The threads I'm including appear from the most recent
to the earliest:
FROM MY FACEBOOK PAGE:
JULY 18, 2015
You know before Facebook Site Governance, Facebook randomly disables a
person's page who uses a pen name or a stage name, they might want to consider
that there are people being stalked, people who are possibly gay and do not
wish to be outed, people who are under federal protection who use an alternate
id, all kinds of reasons why they keep their official identities private. If I
was using a stage name or a pen name exclusively and FB forced my official name
onto my page I would sue their asses.
Celebrities
use stage names so that their private lives remain private - to keep away from
the paparazzi, to keep their children safe, to keep from being targeted by
whack jobs, and to insure the privacy of their families and friends. Facebook
should not have any say in that unless there has been a crime committed and
they report it. But the key phrase there is report a crime. They should not
have any right to expose someone's private life to the public eye if they don't
wish it to be. People have a right to their privacy. If they wish to use a pen
or stage name they should have that right. This is America, Facebook.
JULY 18, 2015
Open letter to Facebook Site Governance, Facebook: You have to understand that authors have
their identities established under pen names. Sometimes they become so known by
their pen names that no one, even their personal friends and families call them
anything else. They are known by those identities. What right do you have to
disable their Facebook page and ruin the ability to communicate with their
loved ones, friends, clients, readers, and professional contacts? To try and log on to one's page at the beginning of a day and
find that it's been disabled with no warning smacks of fascism. There are a lot
of authors, musicians, actors who only use their official names on professional
contracts. This is a social page, how is anyone supposed to recognize their
friends and loved ones if they are forced to establish a page under a name they
are not known by? Illogical, Facebook.
JULY 18, 2015
Friends and family of BM
-Author: Just letting you know that Facebook is being ridiculously asinine
and restricting everyone who uses a pen or stage name. They disabled BM's
personal page yesterday, requiring that he use his real name, RN. He's not happy about this,
because his friends, family, and professional contacts all know him as BM. Even
I call him BM. His books are published under BM. This is going to be confusing
and a time-consuming fix, and frankly, I resent Facebook for this crap. Friends
and family who use pen names or stage names might want to take notice of this
situation, so when it happens to you, you'll understand what's going on. BM will probably be doing most of his
communicating from his author page from now on, unless FB screws with that too.
Anybody having a problem verifying their Facebook page
because they use a stage name or pen name as their identity? Facebook is
hassling BM about his identity verification. He doesn't have any official id in
his pen name, of course. His BM account has been established for years, he has
hundreds of friends who are professional. They have taken his page down. He has
an author page, but he can't get into it because his personal page is
deactivated. Are they doing that across the board
to all authors?? I mean this man is known as BM. He never uses his official
name. His Amazon pro page, his emails, everything is under BM. There are other
people I know who have FB pages under pen and stage names. Are you having the
same problem? If he has to put his FB page under his real name, no one will
know who he is. And even if they did, to go back on FB and request friendship
from hundreds of people and reestablish all the pages and orgs he's established
will take days and days of his time. Anybody have any suggestions? RD
(musician). This is infuriating. He can't get
in touch with family and friends, and about 85% of his self-publishing
publicity is done on FB. He's ready to flip them off, but I'm hoping there's a
way to fix this problem.
JSHas he butted heads with any trolls lately? Someone might
have reported it as a fake profile. That's all I can think of. tongue emoticon
CCI had the same thing happen to be on my Trekkie CC profile.
They also shut it down.
MMI know that this has happened to several friends of mine
who are in the industry. It's a constant fight because they are changing their
platform to a "more family friendly" one they are harassing everyone
who is using a pen name.
MMAnd it's bullshit in my opinion. Sorry BM xo let's hope we
can get this figured out.
Terri
DelCampoI don't think so, JS. I think FB is
probably just routinely cracking down on fake profiles because of all the sales
crap that keeps getting reported. And they should, but all they have to do is
check out his name to see that he's all over Amazon, Smashwords, Linkedin,
Goodreads, the Horror Writers Association, Pen of the Damned, Friday Frights,
etc.
JMWhere will they draw the line. So many people use nick
names here on Facebook. My full name is J P M. Do they expect me to use that?
CCThey have the option to put your nick name (or pen name)
on your profile. It would show up below your real name. I hope that makes
sense.
CBLook up the ID laws in your state there may be some help
there another is where you complain on face book. If hundreds of people say I
know this man under this name that might help. Another is to go to court and
add an AKA to his name or change his name. One of the reasons being he has no
ID. Social services or even the VA should be able to help him. They deal with
Vets with no IDS and no memory and help them figure it out. That's all for the
moment.
Terri
DelCampoI can understand both sides of this,
actually. With all the sales hacks going on, not to mention the terroristic
events going on in this country right now, anyone dealing with identity fraud
is twitchy. On the other hand, people who have established pen names who are
being questioned all of a sudden are having their careers dented. They need to
look at how long accounts have been established and spend five minutes doing
some research before disabling someone's account.
CBI would also add the value of the tons of community work
that BM does for Vets and for children etc etc.. There are U-tube video's of
this...So doing this to him also interferes in many projects and lives.
SMIt seems the more popular or active the pen name - FB is
going after them. My pen name hasn't been touched yet, but I'm not very active
on that profile. He could add his real name and BM as his first or middle name
depending on how FB is going to let it go in their system.
SWI can't get verified because I don't have enough
likes tongue emoticon
RMRThis has happened to a couple people I know, one formerly
known as G G and was a long term account under that name. She finally got her
account back but it's under her real name. If I could think of her real name (I
still know her by profile pic and style of postings, mentally she will still be
Granny) I'd tag her so that she might offer advice. It did keep her followers
and friends when they changed it. So there is that....
SMAlso, if he has established his writing officially as
business (as a registered business entity) that lists his names (doing business
as, etc) that may help him legitimize his name claim with FB. I know a lot of
authors don't do that but, I looked into it a while back and may go this route
when I write more in my pen name.
CBPeople who use an AKA as their real name in most states
may do that especially if they are a public figure.
RBI don't use a pen name per say, but I haven't had an issue
with my author page which is under my nick name RB. This makes sense, I was
getting worried about why BM might have take. His page down frown emoticon
DGThis is absurd! Most authors I know use pen names. My name
is a pen name, and very few people even know my real name. How can Facebook get
away with demanding that authors and actors reveal their true identities? As
long as their records show that the email address is associated with the
Facebook member, why should they care about the displayed name? I need to go
find my tinfoil hat because this sounds as though they are indeed working with
federal intelligence in order to gather personal information.
DGJust found this. Not sure if it will help, or not.
Terri DelCampoHe already changed it to his real name. The issue is that
nobody knows his real name. Everyone knows him as BM. He is personally and
professionally established in his pen name. Even his friends and family call
him BM. He should be able to have his personal page under any name he wants.
Especially if it's been established for years as his has, and FB can verify
that he also has an Amazon pro page, and books published under the pen name.
On the other hand, this is the main reason I don't
use a pen name. Sooner or later your real name comes out, and then it's
confusing for readers and friends and family alike. And the legalities,
especially in this day and age of hackers and fraud and terrorism, get sticky
and convoluted. My policy is keep it simple.
DGI'm the same way. Everyone knows me as DG. There have been
some rare occasions when it has caused some confusion, but once it is explained
that I use this as my pen name, and that the name just sort of stuck with
everyone I know, it is never a problem.
CLHSome asshat probably reported him. This used to happen all
the time to my rp friends, and it used to happen to me too when I had rp
accounts. If he's used FB under that name for years and it's just now become an
issue, then it's a pretty safe bet that he was reported. There are groups
dedicated to reporting what they think are fake accounts. Sorry to hear this.
People truly suck.
Terri DelCampoYes they do, CLH. And I agree, this was sudden, so unless
FB is doing random sweeps of some sort I'm betting some jackass reported him. I
think FB should have to tell you who reported you if they are going to disable
your page. How do they know the reporter is legit? Or not some whack job? They
are idiots.
DGIndeed. But, why on earth would anyone report RN? With the way he has helped and promoted other authors,
he's one of the most awesome people I know.
CLHPeople are cruel. Trolls get a sick thrill from making
someone else suffer. FB needs to get its priorities straight and go after scum
like the sunglasses people, internet perverts, and the sick bastards that
create groups devoted to animal cruelty.
Terri
DelCampoBecause they look at the flaming skull,
decide he's evil before they glance down his page and see all the philanthropic
causes he supports, and report him. Like I said in my open post to FB, it
smacks of fascism. They go on the word of someone who never met him, and
disable his page. I don't think FB should be able to disable someone's page on
the word of another FB member. If that person wants to block someone's page,
fine, but no one should be able to silence another person.
You know before Facebook Site Governance, Facebook randomly disables a
person's page who uses a pen name or a stage name, they might want to consider
that there are people being stalked, people who are possibly gay and do not
wish to be outed, people who are under federal protection who use an alternate
id, all kinds of reasons why they keep their official identities private. If I
was using a stage name or a pen name exclusively and FB forced my official name
onto my page I would sue their asses. Celebrities
use stage names so that their private lives remain private - to keep away from
the paparazzi, to keep their children safe, to keep from being targeted by
whack jobs, and to insure the privacy of their families and friends. Facebook
should not have any say in that unless there has been a crime committed and
they report it. But the key phrase there is report a crime. They should not
have any right to expose someone's private life to the public eye if they don't
wish it to be. People have a right to their privacy. If they wish to use a pen
or stage name they should have that right. This is America, Facebook.
You have to understand that authors have
their identities established under pen names. Sometimes they become so known by
their pen names that no one, even their personal friends and families call them
anything else. They are known by those identities. What right do you have to
disable their Facebook page and ruin the ability to communicate with their
loved ones, friends, clients, readers, and professional contacts? To try and log on to one's page at the beginning of a day and
find that it's been disabled with no warning smacks of fascism. There are a lot
of authors, musicians, actors who only use their official names on professional
contracts. This is a social page, how is anyone supposed to recognize their
friends and loved ones if they are forced to establish a page under a name they
are not known by? Illogical, Facebook.
Friends and family of BM
-Author: Just letting you know that Facebook is being ridiculously asinine
and restricting everyone who uses a pen or stage name. They disabled BM's
personal page yesterday, requiring that he use his real name, RN. He's not happy about this,
because his friends, family, and professional contacts all know him as BM. Even
I call him BM. His books are published under BM. This is going to be confusing
and a time-consuming fix, and frankly, I resent Facebook for this crap. Friends
and family who use pen names or stage names might want to take notice of this
situation, so when it happens to you, you'll understand what's going on. BMwill probably be doing most of his
communicating from his author page from now on, unless FB screws with that too.
Saturday
7/18/15 1:29 am
Unless you commit a crime, Facebook Site Governance, Facebook should not be able to
disable or tamper with your page in any way.
Drag queens, Native Americans, victims of
abuse and anyone who'd rather not use their real names on social media aren't
done waging war against Facebook's real name policy. Around 50 to 100
protesters have shown up at Facebook's Menlo Park headquarters on Monday for
the #MyNameIs protest. They carried signs that read "My
Name Is My Business," "Facebook exposed me to my abuser" and
"Your apology was a lie," among many others. If you recall, someone
with a vendetta against
drag queens went on a reporting spree last year to get them all banned.
People have been reporting Native
American users, too, because their names tend to incorporate elements of
nature, animals or their own features that make them sound fake. Blogger D L H
was one of the people affected, as well as someone named L B from South Dakota. The social network already apologized
to the drag queen community, in particular, and clarified that the
"authentic" names it requires don't necessarily have to be people's
"legal" names -- so, yes, they can use their stage monikers. Problem
is, according to the #MyNameIs organizers, a lot of people are still being
targeted and reported for their "fake" names even now. They believe
the "anonymous
reporting process is heavily flawed" and is prone to abuse, so
they're proposing three changes to Facebook's system.
First, they want Facebook to get rid of its fake name reporting option
completely, since it already has separate tools to report impersonation and
harassment anyway. Next, they want the social network to stop asking for
government IDs, credit cards and the like to authenticate one's identity.
Finally, they're asking the company to create an appeals process, as many
affected users are having a hard time getting their accounts reinstated due to
Facebook's almost non-existent customer service.
Facebook, on the other hand, has posted
the latest updates to its authentic name policy on its Safety account.
According to company execs Justin Osofsky and Monika Bickert, the social
network now allows folks in the US (and later on, anywhere in the world) to
access their accounts for seven days after they've been reported, while they
take steps to prove their identities. They no longer have to show the social
network legal docs, as well, and can use "a piece of mail, a magazine
subscription, or a library card that include their authentic name."
The company has also tweaked its language
throughout the site to clarify that authentic name doesn't necessarily mean
legal name. In addition, Osofsky and Bickert have taken the chance to defend
the company's policy, stating that it "helps protect [the] community from
dangerous interactions, like when an abusive ex-boyfriend impersonates a friend
to harass his ex-girlfriend, or a high school bully uses a fake name to post
hateful comments about a gay classmate."
They haven't mentioned anything about Facebook's
fake name reporting tool, however, which the protesters want to be
removed. Chicago-based burlesque performer toldThe Huffington Post: "What Facebook has been
incredibly slow to realize is that their name reporting system has been used as a
tool of harassment and abuse, to frighten, endanger, and attempt to out
thousands of people. I understand that people on Facebook sometimes pose as
others, or hide behind pseudonyms to conduct abusive behavior online, but it is
so important that we distinguish between those users and folks who are just
being their authentic selves."
Facebook again made headlines this month for its
refusal to allow users to represent themselves with their chosen identities. A
number of users of the site, mainly drag performers, reported
that their accounts had been taken down in violation of the company’s “real
names” policy that requires individuals to use their legal name for personal
accounts.
Opposition to Facebook’s “real names” policy
dates back to the early days of the platform, not long after its public launch.
In 2007, the BBC reported
that certain names were being rejected by Facebook, in an attempt to prohibit
abuse and profanity in the name field. Amongst those rejected were a woman
named Beta Yee and another called Rowena Gay.
While these early problems were fixed,
Facebook has remained
steadfast about their policy, stating that, “On Facebook people connect
using their real names and identities” and requiring users whose names are
reported to be “fake” to submit legal identification to prove their identity.
Drag performers are not the only ones whose
accounts have been shut down as a result of the policy. Over the years, a
number of individuals, from Egyptian
activist Wael Ghonim to author Salman
Rushdie have run afoul of the “real name” rule. Michael Anti, a Chinese
journalist who was told by Facebook that he would have to use his birth name –
Zhao Jing – spoke
out against the policy on the grounds that no one would be able to find him
under that name. The Guardian reported that “[E]ven Chinese friends know him as
An Ti.”
Over the years, a number of proposals have
been made by activists and commentators on how Facebook could improve its
policies to be more accommodating to those whose names don’t meet muster, from
an “activist
exception” to private identity verification for public pseudonyms. To their
credit, Facebook has made some accommodations for users, allowing them to set
up fan “pages”
under pseudonyms or professional names (see, for instance, Lady Gaga’s Page).
But for some, the accommodations aren’t
enough. A blogger in Honduras who was kicked
off the site for using a pseudonym pointed
to the country’s press freedom ranking, noting that pseudonyms are
important because “many journalists and bloggers freely admit to
self-censorship for various reasons.”
Drag performers and trans people form a
different category of users for whom the policy is unfair; their gender
identities are often not expressed by the name on their passport. Worse yet, as
Nadia Kayyali writes:
“For trans women, who make up 72% of the victims of anti-LGBTQ homicide, being
forced to reveal their birth names can be deadly.” According to the Washington
Post, LGBT activists recently met with Facebook to tell the company that
they felt “targeted by the policy,” but Facebook was unrelenting.
Unlike in those early days, Facebook claims
not to use an algorithm to detect violators of the rule. The company recently
acknowledged that profiles are only taken down and requests for proof of
identity sent out when an individual is reported by another for breaking the
rules. The group of drag performers recently kicked off the site would then
appear to have been victims of a coordinated attack aimed at removing them from
Facebook.
This begs the question: What prompts someone
to report another Facebook
user for using a “fake” name?
Scholars Kate Crawford and Tarlteon Gillespie
have studied the use of community reporting, or “flagging,” on social media
platforms. In a recent paper published by New
Media & Society, they describe the mechanism as “understood [by many
sites] to be a genuinely important and necessary part of maintaining
user-friendly spaces and learning from their community.” Flagging, they argue,
“act[s] as a mechanism to elicity and distrubte user labor—users as a volunteer
corps of regulators.”
Facebook relies upon flagging to apply its
many rules and regulations. Rules against graphic content, nudity, hate speech,
or harassment are enforced not by algorithms, but by individual users who come
across such content. This is why, explained
GigaOm’s Mathew Ingram earlier this year, crucial information and videos
coming out of Syria frequently disappear.
In Vietnam, Facebook users have accused
the government of reporting their accounts for abuse of the rules in order
to silence them.
While the use of flagging mechanisms to
remove threatening or harmful content might be understandable, it seems that
users also sometimes employ the “report” button out of malice.
Journalist Sultan Al Qassemi has seen this
firsthand. While his name (which is verified on the site) hasn’t been put into
question, the art fan regularly shares notifications
he receives from Facebook that indicate that someone has reported his
images—typically of museum-quality art—for violations of policy.
In Vietnam, Facebook users have accused
the government of reporting their accounts for abuse of the rules in order
to silence them. The government employs online “opinion
shapers” who recognize the importance of Facebook in the daily lives of
Vietnamese citizens – and exploit that by monitoring and reporting them.
While some are able to successfully utilize
Facebook’s appeals system, those whose accounts are removed for violating the
name policy and who cannot– or refuse to – submit identification may be out of
luck.
Facebook is well within the law to restrict
content any way it sees fit, but as Jane Ruffino recently
asked, “a real names policy might be legal, but is it ethical?” Invocations
of the law matter little to the many users who have suffered under this policy,
which is arguably antithetical to free speech.
Fortunately, there are other options.
Platforms such as Google+ have relented and now allow pseudonyms, while new
contenders like Ello are pseudonymous by design. Facebook users may have good
reasons to stay on the site—after all, you can’t take your network with you –
but in the face of the company’s stubborn unwillingness to listen to its users,
perhaps they should consider making a move.
**
**
Terri DelCampoNative Americans are getting targeted because their names
incorporate words from nature and "sound fake." So this whole
real-name policy of Facebook
Site Governance, Facebook is discriminatory. I like the slogan "My real name
is My Business."
Unless you're committing a crime, no one should be
able to tamper with your personal information on FB, including FB.
**
Hey Facebook
Site Governance, Facebook:
Why don't you have some balls and disable pages of big money celebrities who
use stage names and pen names. Piss them off and see how long you're in
business.
Terri
DelCampoFacebook, Facebook
Site Governance policy should be that unless
someone is using an assumed name to commit a crime, then their page is their
page and should be their business. No one FB user should be able to
"report" another user and have that result in Facebook disabling
their page. That's suppression of free speech and unconstitutional. Private
lives are private lives. And why is Facebook not disabling pages of big name
celebrities?
Terri DelCampoI notice that Richard Bachman doesn't automatically revert
to Stephen King's page. Joe
Hill doesn't revert to a page under his real
name. Lady Gaga is under an assumed name. Pink is under her stage name. Sure
seems like a huge double standard to me.
BCOnly thing is, there is absolutely NO privacy on the
internet.
BCAnd your last sentence is absolutely correct, Terri...this
is AMERICA, governed by greed and corruption.
ASMThere were ton's of Business's on here as well. It all
boils down to money. I would bet my life they are going to make people pay a
monthly due to have a Pen or Stage name.
DWi think we should all just QUIT FB and find another outlet
for our business/entertainment...
Terri DelCampoBC - maybe there's no privacy on the internet, but it is not
Facebook Site Governance, Facebook's decision to make. It's mine. And this policy doesn't
seem to apply to big money. Joe
Hill, Lady Gaga, Richard Bachman, and a slew of
other pen/stage named people's pages do not revert to their real names. One user should not have the ability to
"report" another user and have FB sweep in and disable their page.
This is America. There is such a thing as the Bill of Rights.
Terri DelCampo to DW - Not me. This is an issue
concerning a basic right of Americans. I've worked damned hard to build my
writing brand. So has my fiance, and hundreds of other writers and entertainers
I'm friends with. This policy is wrong. Users
being able to "report" me and have my page disabled is nothing short
of bullying! I will not back down.
KKCheck with V___... He has had that problem with FB
and YouTube.
RHI just sent BM a message with some info. I hope it helps.
WPIt hasn't happened to me since I do use my real name on
this page and my author page, but I have other friends this has happened to.
SKDoesn't look like you can really do anything once its
reported.
Until recently, Daniel
Wilson, a transgender musician based in England, went by the name Chalcedony
Angel on Facebook. The moniker, a stage name, worked fine for a while, but as
he — a pronoun he suggested we use — grew more comfortable with his identity,
Wilson legally changed his name to Eveshka Ghost, and then made the change on
Facebook as well.
Ghost’s new legal name displayed briefly on
Facebook without issue. But then, like many in the trans community, he ran into
trouble. On June 19, a message arrived in his inbox demanding he provide proof
that Eveshka Ghost was indeed his real name. If he could not, he’d be kicked
off the platform. When Ghost replied with his change of name form, he tumbled
into a rabbit hole of Facebook bureaucracy. Nearly a month later, he still
doesn’t have his account back.
According to Mark Zuckerberg, Facebook’s CEO,
this never should have happened. In a Q&A on his Facebook page earlier
this month, Zuckerberg said his company’s “real name” policy — which
prohibits aliases on the platform — should be workable for people in the trans
community, who often go through identity transitions. But the reality is
different. People who are reported as “real name” violators can find themselves
locked in a bureaucratic mess, responding to emails that are essentially form
letters from faceless Facebook employees, with no opportunity to talk live
despite the complexities of the policy and the harshness of its enforcement.
This system has hit the trans community particularly hard. But it’s also made
life difficult for activists and various others.
“Everyone I’ve ever met in my life and traced
has gone — with no list or reminder of where they are,” said Ghost in an
interview with BuzzFeed News. “Everything I have built up is just completely
destroyed.”
Zuckerberg has insisted that Facebook’s
policy is more relaxed than people think. “Real name does not mean your legal
name,” he said. “If your friends all call you by a nickname and you want to use
that name on Facebook, you should be able to do that.” While that may be Facebook’s policy, its
enforcement can leave even those using their legal names locked out and facing
a bureaucratic nightmare as they try to return.
Process
Hell
Lady Soliloquy, an author
of Christian and Southern literature, is also currently without her Facebook
profile. She was reported to Facebook on May 22, she told BuzzFeed News, by
people with whom she was in a dispute. In a subsequent email to her, these same
people bragged about getting her kicked off. Lady Soliloquy’s name is a legal
one, and she has plenty of identification to prove it, much of which she sent
to Facebook after it locked her profile without warning.
Documentation Lady Soliloquy provided to
BuzzFeed News shows how frustrating the process can be. In an initial message
to Lady Soliloquy, Facebook linked a list of accepted documentation, and wrote
the following: “If this is the name you are known by in everyday life, please
help us verify it by attaching a copy of an ID that shows your name, photo and
date of birth in a reply to this email.”
Lady Soliloquy then submitted multiple forms
of identification — a bank statement, a utility bill, an IRS employer
identification number receipt, and a photo ID — only to be met with a message
from a “Jean” of Facebook’s community operations telling her, “We received your
ID but couldn’t use it to verify your identity.” Little further information was
offered.
On May 27, Facebook changed
Lady Soliloquy’s case to closed. It also deleted a file cabinet’s worth of
identification she provided. “It is absolutely infuriating,” she said in an
interview. “They won’t respond to me. They are just ignoring me.”
Lady Soliloquy’s case brings to light one of
the uglier uses of the “real name” policy: that of a weapon. When someone seeks
to do another person harm, it appears relatively simple to force that person
into Facebook’s name-proving process. And, as Lady Soliloquy’s story shows, the
struggle sometimes necessary to claw back can make the weapon very effective. For
members of the trans community, who often have shifting identities, it can be
devastating.
“I don’t think the current policy is
workable,” said a former Facebook employee named Zip, who also goes by ZoĆ« Cat,
in an email interview with BuzzFeed News. “It still allows trans people to be
reported and still erects huge barriers to getting back on the site. Users
understand that reporting is a way to kick people off, and they use it that way
– and won’t use it to report their friends using joke names.”
Zip has taken
to Medium in recent weeks to rail against the policy, which was also the
target of protests during last month’s Pride celebrations. “Facebook has set
itself up as a gatekeeper to determine our realness,” she wrote in one post.
“It has set its policy without any real understanding or analysis of how names
work, and it’s no surprise that there are a thousand edge cases.”
Indeed, thousands of people have reached out
to the #MyNameIs protest campaign to complain against the policy, according to
Lil Miss Hot Mess, the group’s organizer. “I’ve personally helped close to
1,000 people since October, and our group has probably helped 3,000 or more by
forwarding their information to personal contacts at Facebook — though we are
no longer doing that,” she wrote in an email.
The stories go on. One African LGBT advocate
was locked out of his account last week and only let back in yesterday. Being
gay in his country puts him at legal and physical risk, so he uses an alias on
Facebook out of necessity. He has none of the supporting documentation Facebook
requires to prove his name is authentic. “I am afraid my fellow activists will
lose their accounts soon,” he told BuzzFeed News. “Facebook has been an oasis
of peace for us. We already live underground and if we lose that space then
there is no way for [our country’s] LGBT to get together.” Fearing a backlash
in his country, he asked us not to reference it or his name.
Kitty Stryker, a sex worker and advocate for
sex worker rights, uses an alias on Facebook and elsewhere to prevent stalking
and harassment of herself and her family. She has been locked out of her
account four times over the past year. “My name hasn’t changed, it’s exactly
the same,” she told BuzzFeed News. “I don’t know what information they think
they’re going to get this time that they didn’t get last time.”
Though Facebook understands there are
problems that come along with the “real name” policy, the policy’s flaws are
likely viewed as stomachable by the company’s brass. The real name policy has a
legitimate good side: It takes away the usual guesswork required to find
friends online and is arguably responsible for keeping behavior relatively
civil within Facebook’s walls (it’s harder to call someone a motherfucker when
your own name is attached to the post — just ask Reddit). Facebook has made small improvements to the
process, giving people a week to prove their name, for instance, instead of
shutting down their profile immediately.
In an interview with BuzzFeed News, Facebook
Head of Global Product Policy Monika Bickert indicated that the company knows
its current “real name” policy isn’t perfect, though she gave no sign Facebook
will rethink it. “We understand that people have had a variety of experiences
and we know that not every experience has been where it needs to be,” she said.
“So our focus is on continuing to improve the enforcement and also continuing
to improve the way we communicate the policy and its enforcement so that
everybody has a better experience.”
None of this is comforting to Eveshka Ghost.
“Nobody gives a shit and everyone will continue to use Facebook until it
affects them,” he said, before signing off: “I really am feeling like absolute
fucking shit.”
Alex Kantrowitz is a senior technology reporter for
BuzzFeed News and is based in San Francisco. He reports on social and
communications.